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Home // Case Studies

Samsung Mobile USA uses customer data to build brand love, resulting in 65% increase in customer retention.

Case Studies
Reading Time: 1 Minute, 38 Seconds
Does your organization have a customer intelligence team? Read on to see what can happen when strategists, consultants, analysts and content curators collide.

Samsung Mobile USA centralizes content strategy efforts on loyalty marketing channels to deliver personalized experiences to 6 million+ customers

Case Studies
Reading Time: 3 Minutes, 12 Seconds
A high-volume content repository complete with branded, co-created and user-generated content gets relevant, timely distribution thanks to clear guidelines in channel-specific playbooks.

6 ways Rosetta’s POEM team used actionable insights to inform Samsung Mobile USA loyalty program strategy

Case Studies
Reading Time: 7 Minutes, 23 Seconds
Sometimes your customers will say it better than the brand (or team of copywriters) ever could.

Rosetta’s social team moderates Jay Z’s Magna Carta Holy Grail album release with an 85% resolution rate

Case Studies
Reading Time: 1 Minute, 49 Seconds
Samsung owners got 99 problems, but eventually, a broke app ain't one.

Cal Poly Campus Dining uses intelligent content to communicate vital retail information

Case Studies
Reading Time: 2 Minutes, 40 Seconds
There's always a venue open on campus—now it's easier to find out where.

Cal Poly University Store launches first email marketing program in 2016

Case Studies
Reading Time: 3 Minutes, 24 Seconds
The University Store extends reach to new audiences with engaging and relevant communications.

Cal Poly Corporation hosts VIP experience to create positive impression of its commercial services

Case Studies
Reading Time: 3 Minutes, 31 Seconds
How the Corporation broke the mold by building an engaging, “info-taining” experience with nine activations and 20 "straight from the horse's mouth" ambassadors.

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